After your order is complete, it takes us 1-4 business days to process your order and get it ready for the shipping center.
Once the order is shipped, please allow 1-3 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status. After that period, you can track your order at your country’s post website.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided a wrong shipping address.
LOST OR STOLEN PACKAGE
We are not responsible for lost or stolen packages unless you have purchased Priority Insured Shipping. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.
FREE STANDARD SHIPPING
Free Worldwide Shipping On Orders Over $50.
Worldwide Shipping( 7-21 business days) $4.99
PRIORITY INSURED SHIPPING
$4.99 on orders over $50, or $6.99, includes tracking number and Insurance for that your product is lost / damaged / or stolen If your product is lost / damaged / or stolen, we will ship you another one free.
⚠️ Recent Note: In light of the recent epidemic outbreak, many logistics companies have been heavily impacted by this unforeseen circumstance. There will be some delay of the shipping your order. We would like to offer our deepest apology for any inconvenience caused that have affected your shopping experience with us.